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Operations and Administration
Operations and administration is charged with the overall management of the firm's policies, procedures and planning.
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Brenda A. Majewski
BrendaM@kohnlaw.com Director of Operations
Direct Dial: (414) 276-4608 Ext. 3065
Brenda is the firm's Director of Operations and has been with the firm since 1976. She is a member of the National and Wisconsin Association of Legal Administrators, having served three terms as state President. She was WALA's first recipient of its President's Award of Excellence in 2005, and currently serves on the Vendor Relations committee. Her activities at the national level include ALA's Muliticultural Committee, Vendor Relations Committee, regional speaker and judge for many of the chapter awards programs. She is also a member of the Commercial Law League of America, having served as Co-editor of the Creditor's Rights Section newsletter, Free Press, and chair of the National Education Committee for the 2008-2010 term. She is currently Chair of the Midwestern Region District Council and serves on the Creditors Rights Section Executive Council, representing the Council on the Board of Associate Editors. She has served on the League's Nominating Council and chaired various committees. Brenda is a frequent speaker and author on topics related to law firm management in the collection industry. She attended Milwaukee Area Technical College and has a Certificate in Management from Marquette University.
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Kathleen A. Johnson
kathyj@kohnlaw.com Administrator
Direct Dial: (414) 276-4608 Ext. 3030
Kathy is the firm's Administrator responsible for all benefits and payroll administration and facilities management for over 100 firm members. She assists in the management of the firm's Paralegal Department. She is a graduate of Concordia University. Joining KLF in 2005, Kathy brought over 20 years of law firm management experience to the firm. She is a member of the National and Wisconsin Association of Legal Administrators. She has served the association in a number of officer roles including Vice-President of Membership, Vice President at Large, Treasurer, President and Past President. She was the association's 2007 Award of Excellence recipient. Kathy is currently a member of the Office Technology Advisory Committee of Milwaukee Area Technical College and is again serving on the Board of Directors for the Wisconsin Association of Legal Administrators as Vice-President at Large.
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Cash and Accounting Department
Client statements, billings, banking processes, electronic transfers, daily posting, bank deposits, audits and reconciliations are handled in this department.
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Collection Management
The firm has a staff of qualified collectors representing a diverse background of experience. Our collection staff is charged with both pre-suit and post-suit collection investigations. They are responsible for calling, skip tracing and asset locating on all claims placed. After judgment, they facilitate the collection process through additional contact and post judgment remedy recommendations.
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Terrance Williams
klf@kohnlaw.com Ext. 3026
Terrance is a member of our Capital One credit card collection team.
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Jenny Thomas
klf@kohnlaw.com Ext. 3015
Jenny is our Municipal Team Lead. She has held positions in other areas of the collection department since she joined the firm. Jenny has a BA in Political Science with an emphasis in Law Studies from the University of Wisconsin - Milwaukee.
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Ryan Osten
klf@kohnlaw.com Extension 3045
As a senior member of the Kohn collection staff, Ryan handles a large portfolio of clients including Target, Discover and Wells Fargo. He has over 14 years of collection experience at the firm.
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Alice Hammers
klf@kohnlaw.com Collector
Extension 3011
As a senior member of the Kohn collection staff, Alice handles a large portfolio of TSYS/NAN clients including Target, Capital One and GE and is a member of our Premium collection group. She has over ten years of collection experience at the firm and has a degree in English from the University of Wisconsin-Milwaukee.
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Charisse Williams
klf@kohnlaw.com Ext. 3032
Charisse is a member of our Purchased Debt Team.
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Abdi Ismail
klf@kohnlaw.com Ext: 3071
Abdi is a member of our Capital One Credit Card team. He worked inhouse collections at Target Financial Services before relocating to Milwaukee.
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Dennis Erickson
klf@kohnlaw.com Extension 3076
Dennis has been on staff at KLF since 2004. He brought four years of collection agency experience with him. He has worked in our credit card and purchased debt areas, and helps train our commercial collectors. He currently works on our Specialty Team to handle the Commercial and Miscellaneous clients.
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Michael Coy
klf@kohnlaw.com Ext: 3058
Mike brought over 25 years of collections experience to KLF in 2005. He currently handles a large portfolio of purchased debt accounts.
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Orlando Rodriguez
klf@kohnlaw.com Extension 3032
Orlando is a member of our premium card team, having previously handled pay day loans and Capital One credit card collections at the firm. He had five years of collection agency experience before joining KLF. He is completing his degree at the University of Wisconsin--Milwaukee.
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Angel Quiroz
klf@kohnlaw.com Ext. 3078
Angel has been a member of our Cash Department until recently. When he decided to return to school, he was able to work his hours around classes by working in the Collection Department.
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Shaneka Luster
klf@kohnlaw.com Ext. 3085
Shaneka is a member of our purchased debt collection team.
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Sally Cervera-Pries
klf@kohnlaw.com Ext. 3047
Sally has been with our firm since 2008. She has over 20 years of customer service experience and is bilingual with Spanish being her second language. Sally was most recently promoted to our Premium Collection Team.
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Amy Fredrick
klf@kohnlaw.com Ext. 3095
We are pleased to welcome Amy back to the firm. Amy is returning to the collection position she previously held.
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Glenn Willis
klf@kohnlaw.com Ext. 3083
Glenn was on assignment through KLF's partnership with an Emerging Business Enterprise, Victory Personnel Services, before being hired on to the KLF staff. He has worked in our municipal and medical areas, and now handles purchased debt collection accounts.
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Jeanette Royske
klf@kohnlaw.com Ext. 3028
Jeanette has been with us since April of 2009 having previously worked for us through a temporary agency. She has worked on both the Municipal and Purchased Debt Temas and currently handles collection of personal property taxes as part of our Municipal Team.
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Larry King
klf@kohnlaw.com Ext. 3014
Larry is a member of our Capital One credit card collection team.
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Adam MacDougall
klf@kohnlaw.com Ext. 3015
Adam is currently handling a queue relating to our dormant judgments.
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Brenda Zak
klf@kohnlaw.com
Brenda Zak start with us as a skip tracer and has since moved into our purchased debt area.
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Molly Messplay
klf@kohnlaw.com
Molly is a member of our medical and pay day loan collection unit.
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Lisa Hodkiewicz
klf@kohnlaw.com Ext. 3108
Lisa is a graduate of the University of Wisconsin Madison with a degree in History and History of Science. Prior to joining KLF, Lisa worked for the City of Madison and taught English overseas. She is a member of our Tort Team.
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Robert Bergeron
klf@kohnlaw.com Ext. 3093
Robert is a member of our medical and payday loan team.
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Eric Edelblute
klf@kohnlaw.com Ext. 3091
Eric is a member of our collection department, handling a specilized que of post lawsuit accounts.
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Kimberly Ramos
klf@kohnlaw.com Ext. 3064
Kim is a member of our Muncipal Team, having been a part of our Purchased Debt Team in the past. Kim has been with the firm since 2007 and came to us with previous collection experience. She has a B.A. degree in Criminal Justice Management with a minor in Cultural Studies.
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Tasha Scribner
klf@kohnlaw.com
Tasha is a member of our cash advance loan collection team.
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Nicole Gaspardo
klf@kohnlaw.com Ext. 3080
Nicole is a member of our Capitol One collection team.
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Cory Peplinski
klf@kohnlaw.com
Cory is a member of our subrogation unit handling both pre and post lawsuit collection calls and payment plans. He has returned after being deployed with the U.S. Marines overseas.
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Patrick D. Leaf
klf@kohnlaw.com
Patrick has been with our firm since May of 2009 and works on the Capital One Credit Card Team.
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Elizabeth Huggins
klf@kohnlaw.com Ext. 3118
Elizabeth spent many years as a Customer Service Representative for JPM Chase Bank in the Annuity Support Division. She brings with her a great amount of experience and knowledge in working with the public. She is currently part of our Municipal Debt Team.
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Heidi Fuller
klf@kohnlaw.com Ext. 3182
Heidi comes to us from the restaurant arena with a Culinary Arts and Business Management degree. She is part of our Purchased Debt Team.
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Pierre Rembert
klf@kohnlaw.com Ext. 3201
Pierre is working towards his degree in economics at UW-Milwaukee. He has previously spent time in sales and customer service. Pierre is part of our Capital One Team.
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Mai Vang
klf@kohnlaw.com Ext. 3207
Mai is a skip tracer in our firm. She is attending UW-Milwaukee as a finance major and is bilingual in both English and Hmong
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Philip Rippke
klf@kohnlaw.com Ext. 3129
Prior to joining KLF, Phil worked as a collector at The CBE Group Inc. in Waterloo, Iowa. He has a BA degree in communication studies from the University of Northern Iowa. Phil will be working on our Purchased Debt Team.
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Sharonda Duncan
klf@kohnlaw.com Ext. 3203
Sharonda comes to KLF with previous collection experience having worked as a collector at Van Ru Credit Corp. in Brookfield and most recently at Wells Fargo Home Mortgage.
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David Seth Hill
klf@kohnlaw.com Ext. 3055
David Seth Hill. Seth is an attorney licensed to practice in the state of Michigan and will be studying for the Wisconsin bar exam. In the meantime, he will be working as a law clerk in the collection department handling muni files. Seth is a graduate of Montana State University and Thomas M. Cooley Law School.
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Shawn J. Anderson
klf@kohnlaw.com Ext. 3063
Shawn has joined our collection department working on the Cap One team. He is a graduate of Viterbo University in La Crosse with a B.S. in Criminal Justice and Psychology and his MB.A in Business Administration.
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Matthew R. Kobylinski
klf@kohnlaw.com Ext. 3017
Matt is working on the medicash team. He is a recent graduate of the University of Wisconsin Whitewater with a B.S. in Sociology with a Criminal Justice Emphasis. Matt has spent several months interning with the Walworth County District Attorneys office in Elkhorn.
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Temps Plus Personnel Services
klf@kohnlaw.com
Periodically, Temps Plus supplies additional collection staff members, working under a City of Milwaukee and Milwaukee County Emerging Business Enterprise contract at the Kohn Law Firm. They handle municipal collections with KLF. We currently have two employees from Temps Plus working on our city files this year.
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Victory Personnel Services
klf@kohnlaw.com Contract collector
Periodically, Victory Personnel Services supplies additional collection staff members, working under a City of Milwaukee and Milwaukee County Emerging Business Enterprise contract at the Kohn Law Firm. They handle municipal collections with KLF.
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Compliance Department
The firm's Compliance Department handles all facets of firm and client compliance related to work flow and work product.
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Jane Lyons
janel@kohnlaw.com Compliance Manager
Extension 3012
Jane is responsible for managing the compliance testing of the firm related to work flow and work product across all departments. On staff with KLF since 2002, Jane supervised and managed our collection staff for four years before helping to create the Compliance Department. Jane brought over 20 years of collection supervisory management to the firm, primarily in the banking industry. She is a past board member of the Wisconsin Collectors Association, having served on the Budget and Audit Committee.
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Scott Sprague
klf@kohnlaw.com Ext. 3036
Scott is a member of our compliance department, assisting with the entry of new case matters as well account auditing. He has a degree in English from the University of Wisconsin-Milwaukee.
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Tony Verkulien
tonyv@kohnlaw.com Client Services Assistantr
Extension 3004
Tony has worked as a collector, and collection supervisor, prior to transferring to our compliance department. He is responsible for client compliance standards and reporting. He has a degree in English from the University of Wisconsin-Milwaukee.
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Kristine Maksen
kristinem@kohnlaw.com Ext. 3060
Kristine is a member of our compliance department handling new client intake processes, work flow auditing and client documentation. She has a BS in business administration and communications from Lewis-Clark State College, and an AA from North Idaho College.
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Patty Aude
pattya@kohnlaw.com Ext. 3090
Patty has been with our Support Department for many years and has handled inventory and supplies for the firm, and many of the overflow projects from the compliance, paralegal and support departments. She has recently been recruited to become a member of the Compliance Department and will be handling our suit review list as well as auditing other compliance diary lists.
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Nathan Steevens
klf@kohnlaw.com Ext. 3101
Nathan is handling the intake of new client matters in the compliance department as well as some of the file monitoring.
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Michala Eberlein
klf@kohnlaw.com
Michala is a member of our compliance department, assisting in client documentation requests and itemization auditing.
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Karl Dauenhauer
karld@kohnlaw.com Ext. 3116
Karl Dauenhauer has recently joined our Compliance Department and is assisting with the entry of new case matters and account auditing. He is a 2010 graduate of Marquette University with a degree in History and Criminology.
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Legal Support
Support staff complete the services offered by the firm. Data entry, receptionist, bookkeeping, records management, mail room management and general office procedures round out the services provided by qualified staff.
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Annie Bilow-Cantrell
annieb@kohnlaw.com Support Department Manager
Ext. 3052
Annie is the Support Manager at KLF. She has a paralegal certificate from Carthage College and has previously managed in the hospitality industry.
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Matesha Luster
klf@kohnlaw.com Ext. 3001
Matesha is the main voice you hear when calling Kohn Law Firm. She has many years of customer service and receptionist experience. She has an associates degree from MATC in criminal justice.
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Shalisa Harger
klf@kohnlaw.com Ext. 3002
Shalilsa is one of two voices you hear when calling Kohn Law Firm. She attended Northwestern Business College and the College of DuPage.
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Samuel Laguna, Jr.
klf@kohnlaw.com
Sam handles all of the records and paperwork for our files, maintains our record room, and makes sure attorneys have files for court dates.
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Therronda Sloan
klf@kohnlaw.com
Therronda is a member of our support department, handling litigation filing. She was on staff with a temporary service prior to joining KLF full time.
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Samantha Gaspardo
klf@kohnlaw.com Support Department
Samantha has rejoined KLF full time after graduation working in our support department's process areas. She also works closely with the collection manager on various administrative functions.
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Sierra Atkins
klf@kohnlaw.com
Sierra handles all of the supply ordering for the firm, helps with lawsuit documentation and helps out at our reception desk. She was on staff with a temporary service prior to joining KLF full time.
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Robert Sebastian Davis
klf@kohnlaw.com
Sebastian is with KLF for the Summer and will be assisting the Support Department with various jobs. He is a student at Clark Atlanta University in Atlanta studying graphic design.
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OCE' Management Services
ocemgr@kohnlaw.com Supervisor: Edwin Tucker
Extension 3061
Kohn Law Firm contracts with outsource company, OCE Business Services, for the handling of all mail room, copy, fax, shredding, and scanning applications, as well as messenger services. They are located onsite. Onsite supervision maintains a staff of four dedicated individuals handling these services. Ed, Otha, Majunga, Anthony and Jason handle those support functions.
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IT Department
The IT department is responsible for all of the firm's networks, system security and client interfaces.
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Heather Lechner
heatherl@kohnlaw.com Senior Paralegal
Extension 3112
Heather handles some of our post-judgment work. She is in the office Mondays, Wednesdays and Fridays, and telecommutes Tuesdays and Thursdays. Heather has been on staff since 1996, originally working part time while attending the University of Wisconsin-Milwaukee.
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Jeffrey Jacobs
jeffj@kohnlaw.com Paralegal Assistant
Extension 3039
Jeff is a member of our lawsuit team issuing small claims lawsuits. He has a BA from the University of Wisconsin - Milwaukee in English.
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Sara Burg
sarab@kohnlaw.com Ext. 3067 Assistant Paralegal Manager
Sara has been on staff since 2004 and is responsible for monitoring work flow in the department. She is currently in the office on Mondays, Wednesdays and Fridays. She has a BS degree in Child Psychology from the University of Minnesota-Twin Cities and a Paralegal Certificate from the Minnesota Paralegal Institute.
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Altha Arden
althaa@kohnlaw.com Ext: 3073
Altha serves as a legal secretary to our litigation attorneys. She has an associates degree from Helena College of Technology in Legal Support Professional, has attended the University of Dubuque Theological Seminary, the Garrett Theological Seminary, and has a paralegal certificate from the University of Wisconsin-Parkside. She has worked in law firms in Montana, North Carolina and Wisconsin.
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Jean Manz
klf@kohnlaw.com (414276-0435 Ext. 3122
Jean is a legal secretary at the firm responsible for the transcription of litigation documents and correspondence.
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Jessica Seligmiller
jessicas@kohnlaw.com Ext. 3075 Paralegal Supervisor
Jessica is the Paralegal Supervisor for the department. She handles much of the departmental training, along with her paralegal duties.
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Keri Stein
keris@kohnlaw.com Ext. 3084
Keri is a graduate of the University of Wisconsin-Milwaukee with a degree in criminal justice. She worked for the Department of Homeland Security prior to joining the firm. She handles post judgment pleadings.
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Alex Boeder
klf@kohnlaw.com Ext. 3074
Alex is a member of the Paralegal Department handing service and publication related matters.
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Stephanie Mackey
klf@kohnlaw.com Ext. 3105
Stephanie handles post-judgment work in the department and has graduated on the Dean's List from MATC.
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Marissa Hackman
klf@kohnlaw.com Est: 3081
Marissa Hackman is a newer member of our paralegal department, after spending two years in our legal support area. She attended the University of Wisconsin-Milwaukee.
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Kasey Schraufnagel
kaseys@kohnlaw.com Ext: 3102
Kasey was a member of our Compliance Department handling client documentation for litigation files, and has now moved into our paralegal department where she issues lawsuits.
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Valerie Ambrosh
valeriea@kohnlaw.com Ext: 3042
Valerie is part of the garnishment team in the department. She has her bachelor's degree from the State University of New York at Paltz in geology, and her masters degree from the State University of New York at Binghamton in education.
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Joseph Potrzebowski
joep@kohnlaw.com Ext. 3119
Joe Potrzebowski has been a member for our firm for many years and has recently returned to us as part of our Project Management team helping to coordinate the changes to forms and processes to improve the quality of our work flow.
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Nee-Yonna Williams
neeyonnaw@kohnlaw.com Ext. 3211
Nee-Yonna officially joined our staff after working for us many months through a temporary agency. She is a secretary to the attorneys in our firm.
Prior to joining our firm, Nee-Yonna has worked as a Paralegal and Office Manager. She is a graduate of Bryant and Stratton with an Associate in Science Paralegal Studies degree and has also obtained her Certificate in Paralegal Studies from MBTI.
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Megan Sarver
klf@kohnlaw.com Ext: 3019
Megan issues some of our lawsuits and handles all bankruptcy matters for the firm. She has a degree in music education from Knox College.
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Samantha Schultz
samanthas@kohnlaw.com
Samatha is working in our post judgment area in the paralegal department. She has her BA from Carthage College in political science and Spanish.
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Dan Carver
klf@kohnlaw.com Ext. 3046
Dan is a member of our paralegal department handling the issuing of lawsuit paperwork.
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Erin Bollis
klf@kohnlaw.com Ext. 3066
Erin is a member of our paralegal department. One of her duties is monitoring our case files with Wisconsin's taxpayer intercept program.
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Samantha Trokan
samanthat@kohnlaw.com Ext. 3110
Samantha is the newest member of the paralegal department and will be working with the pre-judgment team.
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Zach Gnas
klf@kohnlaw.com Ext. 3009
Zach works on our garnishment team handling all of the followup calls with the employers.
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Heather Vaccaro
klf@kohnlaw.com Ext. 3068
Heather has handled a variety of work for the paralegal department and is currently handling all debtor correspondence.
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Christopher Lushine
chrisl@kohnlaw.com Ext. 3020
Chris is a member of our subrogation collection and litigation team, handling the litigation processes our subrogation unit. He previously handled the collection aspect of our subrogation unit. He has a degree from the University of Wisconsin-Platteville in Political Science.
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Ashley T. Meunier
klf@kohnlaw.com
Ashley is part of our garnishment team. She is a graduate of the University of Wisconsin.
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Kathryn Elefson
klf@kohnlaw.com Ext. 3041
Kathryn handles some of our pre-judgment work. She has a BA in History and French from Grinnell College and a certificate from Madison Area Technical College in Paralegal Studies.
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Christopher C. Janisch
chrisj@kohnlaw.com Ext. 3215
Chris joins the Paralegal Department as a recent graduate of the University of Wisconsin-Madison with a degree in economics. He is currently handling some of the pre-judgment work.
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Kelly Longhusrt
klf@kohnlaw.com
Kelly handles pre-judgment paperwork as well as the follow up for lawsuits.
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