Our Staff

Brenda A. Majewski

Director of Operations

Brenda Majewski is the firm's Director of Operations and manages the overall operations of the firm. She is a member of the International and Wisconsin Association of Legal Administrators, having served three terms as state President. She was WALA's first recipient of its President's Award of Excellence. She has served on vendor relations, diversity, state bar and newsletter committees. Her activities at the national level have included ALA's Multicultural Committee, Vendor Relations Committee, regional speaker and judge for many of the chapter awards programs. She was a member of the Commercial Law League of America, chairing regional and national committees, and was the 2012 recipient of the CLLA’s prestigious President’s Cup. She is an active participant in the firm’s National Association of Retail Collection Attorney’s membership, receiving the 2014 President’s Award.

Brenda is a frequent speaker and author on topics related to law firm management in the collection industry. She attended Milwaukee Area Technical College and has a Certificate in Management from Marquette University. As part of the firm’s commitment to exemplary service and consumer experience on behalf of our clients, she encourages feedback relevant to those experiences a client’s consumer or customer may have experienced interacting with members of the Kohn Law Firm to her email address listed above.

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Scott Makkos
Performance Analytics

Scott Makkos is the firm’s Performance Analyst Manager. Scott had over 10 years of collection experience with KLF prior to his promotion to Collection Manager, and now to Performance Analyst. Scott assumed a team lead role after his first year at the firm, and then was promoted to Supervisor. He served many years supervising credit card, loan, municipal and medical collection teams and efforts. Scott is a regular firm attendee at NARCA meetings, and spoke at the 2015 conference. Scott has a B.S. from the University of Wisconsin in mathematics.

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Samantha Gaspardo
Collection Manager – Personnel and Processes

Samantha Gaspardo is the firm’s Personnel and Processes Manager for the Collection Department. Samantha had over six years of experience with KLF prior to her recent promotion to a Collection Manager: in the firm’s Support Department; answering phones, preparing legal documents for service, and reporting collector performance; in the Collection Department documenting correspondence received by the firm before assuming an assistant to the Collection Manager position. After working as the manager’s assistant, Samantha was promoted to be the Collection Department Trainer and floor supervisor and then the Assistant Collection Manager. She has recently taken on the role of Collection Manager of Personnel and Processes. Samantha is involved in and chairs many of the firm’s community service initiatives. Samantha graduated with honors and earned a B.S. from Carroll University in 2009.

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Jessica Seligmiller
Paralegal Department Manager

Jessica manages the Paralegal Department staff at KLF. This department is responsible for the production of all of the legal process documents on litigated matters in the firm. Jessica has been a part of the KLF team since 2005. Prior to joining KLF, Jessica worked at an accounting firm. Jessica has attended the University of Wisconsin Platteville and Milwaukee Area Technical College and has completed paralegal courses. 

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Annie Bilow-Cantrell

Office Manager

Annie manages the Support Department staff at KLF. This department is responsible for all reception, inventory and records management functions of the firm. Annie also assists with the initial hiring and training of new staff, conducting full background checks and reference verifications. She attends meetings of the Wisconsin Association of Legal Administrators when they are human resource based.

She has a paralegal certificate from Carthage College and had previously managed in the hospitality industry before joining KLF.

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Jeffery Madison

Information Technology and Systems Department Manager

Jeffery Madison joined Kohn Law Firm in 2008 as our IT Department Manager. He is responsible for all hardware acquisitions and maintenance, application installation and maintenance, maintaining network infrastructure, telecommunications equipment, and finally both user & data security at the firm. Prior to joining KLF, he was the technology director at a local school and worked for the State of Wisconsin.

Jeff has his bachelor’s degree in Technology and Information Management, a master’s degree in Business Administration and he completed his Doctorate in Business Administration and Information Security in 2016.

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Jake Zellmer

Cash Applications and Accounting Manager

Jake joined KLF in 2013. He has his bachelor’s degree in Finance and is a Navy veteran. Jake is the firm's managerial contact for client statements, electronic cash maintenance transfers or accounting reports. All consumer record posting and client remittance is handled in this department. This department handles most facets of the secured trust account compliance procedures as well, with over sight from the Director of Operations and two CPA firms.

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